Track and manage all your leads sources from a centralised area within your Hatchpad system. Add your own custom rewards to maximise the leads your agency is able to generate throughout the year.
LEAD MANAGEMENT AREA
All your leads are managed in one place where you have full oversight over the lead source and what stage they are at in their rental journey.
REFERRAL REWARDS INTEGRATION
Prospects are able to refer their friends using a simple referral link or through our unique ‘name-sharing’ technology when registering or booking a viewing.
REWARDS CUSTOMISATION TOOL
Customise your own reward amounts, recipients and brands offered when referring their friends.
AUTOMATIC REWARD DISTRIBUTION
Rewards are automatically tracked and distributed by your system upon a successful let without staff needing to lift a finger.
The plug-in connects directly to your website to enhance your agency brand for prospective clients.
LEAD SOURCE INSIGHTS
See where each one of your leads comes from so you know what marketing channels are performing best for your letting agency.
Turn your viewing operations into an automated funnel that makes life easy for your staff all year round. Never miss another prospect by allowing prospects to confirm viewings 24/7 regardless or whether your office is open or not.
The system sits between property search engines and your website to interact with all leads instantly regardless of where they come from.
The system combines the viewing basket and property preferences to give viewing staff a tailored list of recommended houses so staff are able to pick the best houses.
NEW VIEWING NOTIFICATIONS
Staff are instantly notified when a new viewing booking comes through with prospects receiving confirmations via email.
24/7 BRANDED ENGAGEMENT
Automated email and SMS sent to leads once they’ve enquired about a property through any of the portals you advertise on.
COMBINED CALENDAR AVAILABLITY
The system combines the calendar availability of all staff members for prospects to view based on the student area selected.
MULTIPLE TEAMS / CITIES
Add the plug-in to your website to cover multiple cities and student areas where staff can be assigned to cover one or multiple areas.
VIEWING CROSSING NOTIFICATIONS
The system ensures staff aren’t able to double book viewings to see properties at the same time.
PROPERTY RENTAL NOTIFICATIONS
If a property gets rented staff will be notified if they have an upcoming viewing on that property so they can amend the house(s) they see.
MANUAL VIEWING ALLOCATIONS
You have the ability to view the calendars of viewing staff so you can manually assign them viewings with ease.
Have the ability to add additional viewing agents who work outside of your agency. E.g. landlords who do their own property viewings.
VIEWING ASSIGNMENT RULES
When prospects select a student area, the system opens up the combined availability for agents that cover that area of.
LIVE CHAT INTEGRATION
Add our instant live chat integration as part of your plug-in so staff are able to respond to any queries and questions.
MANUAL VIEWING CREATION
Manually create new contacts and add viewings for prospects that register with your agency.
PROPERTY SUGGESTION SYSTEM
The system shows prospects houses of closest match based on the property details to make comparison and selection as easy as possible on your website.
VIEWING MANAGEMENT PAGE
Add a custom viewing management page that holds all the information about the viewing and any potential changes that might take place.
STAFF AVAILABILITY SETTING
Each staff member is able to set their own viewing availability depending on the hours they work across the week.
VIEWINGS NOTICE TRACKER
The system ensures all current tenants have received notice with warnings shown when scheduling viewings that don't have notice.
MANAGE TEAM PERMISSIONS
Assign staff members to have different levels of access within your Hatchpad system.
Simple dashboard displaying all current tasks that need doing as well as any upcoming viewings.
Customise your system in line with current operations and processes to ensure staff can carry on the way things are when it comes to managing viewings.
PROPERTY PREFERENCE TAGGING
Create your own tags for houses based on the features they have (E.g open-plan and bills inclusive).
Link your Hatchpad calendar into any current calendar solution you currently use. We work with outlook, gmail and others
CALENDAR DATE CUSTOMISATION
Customise how far in advance prospects are able to book a viewing with your agency.
BRANDED EMAILS AND COMMS
Add your own branding for your system and any emails that get sent out.
VIEWING SLOT MANAGER
Set your own custom viewing slot length in line with current operations.
CUSTOM NOTIFICATION SET-UP
Create your own notification content for both SMS and emails sent out through the system.
CUSTOMISED VIEWING SCHEDULER
Set up your customised email/SMS viewing management schedule to keep prospects and tenants informed at all times whilst minimising no shows.
CUSTOMISED PLUGIN BRANDING
Tailor the plugin so it matches your agency’s own branding and colour scheme.
PREFERENCE CREATION & SELECTION
Collect as much as you want about the prospect and their preferences to make property selection as easy as possible for your staff when it comes to viewings.
Book a demo today with one of our team.
Experience a one-on-one live demo with an expert to see how Hatchpad can fit your needs, win you more landlords and take your agency to the next level.